English
العربية
Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 504984455
Mobile:
+(966) 504984455
Email:
info@newupdate.sa
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
Yes, all our compliance work is based on updated (Aramco) controls, and we guarantee that the policies and procedures we prepare meet official audit requirements.
Yes, we offer annual maintenance contracts that include security updates, backups, and performance optimization to ensure your platform always operates at peak efficiency.
We commit to following up and modifying any technical or administrative notes until approval is obtained. If rejection is for an unresolvable reason, the agreed refund policy applies.
The process starts with a consultation to understand your entity's needs, followed by a detailed technical and financial proposal. Upon approval, a formal contract is signed to protect both parties' rights and outline the implementation timeline
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
It depends on the project size, but typically ranges from 15 to 60 business days, including analysis, design, and programming phases.
Certainly. We keep open source files for our clients and offer data or design update services at nominal rates for our loyal customers.
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
We begin by reviewing your entity's current documents to ensure readiness, then provide you with the necessary requirements for each authority before officially starting the procedures.