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Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 504984455
Mobile:
+(966) 504984455
Email:
info@newupdate.sa
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
Our fees cover consultation, file preparation, and follow-up. Any fees imposed by authorities or platforms are paid directly by the client.
It depends on the project size, but typically ranges from 15 to 60 business days, including analysis, design, and programming phases.
Yes, we offer integrated "Entity Establishment" packages that provide significant discounts compared to ordering each service individually.
The process starts with a consultation to understand your entity's needs, followed by a detailed technical and financial proposal. Upon approval, a formal contract is signed to protect both parties' rights and outline the implementation timeline
Yes, we offer annual maintenance contracts that include security updates, backups, and performance optimization to ensure your platform always operates at peak efficiency.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
We commit to delivering initial drafts. If the client decides not to proceed at this stage, only the value of the work completed is deducted, and the remainder is refunded per contract terms.
We provide a one-year technical warranty against any programming bugs or implementation flaws, with immediate repairs at no extra cost.