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Contact Details
Address:
Dammam - Al-Khalidiyah Al-Janoubiya
Phone:
+(966) 504984455
Mobile:
+(966) 504984455
Email:
info@newupdate.sa
Working Times:
Sunday to Thursday 08:30 AM to 05:00 PM
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Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Our fees cover consultation, file preparation, and follow-up. Any fees imposed by authorities or platforms are paid directly by the client.
Yes, we provide periodic review sessions during implementation to allow for feedback, ensuring the final output aligns perfectly with your vision.
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
Absolutely. Our relationship with clients doesn't end at delivery. We provide complimentary technical support periods for websites and apps, along with the ability to update official emails or corporate profiles as needed to ensure the continued excellence of your business
No , The vary is on services fees only such as Vendor Code registration, Cybersecurity Compliance,..etc ,to ensure fair and competitive pricing
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
Yes, we provide a comprehensive training session (online or in-person) to explain the dashboard, product and order management, and email handling.
We commit to delivering initial drafts. If the client decides not to proceed at this stage, only the value of the work completed is deducted, and the remainder is refunded per contract terms.
It depends on the project size, but typically ranges from 15 to 60 business days, including analysis, design, and programming phases.
We begin by reviewing your entity's current documents to ensure readiness, then provide you with the necessary requirements for each authority before officially starting the procedures.